At Vertikal Media, we build intelligent systems that help businesses streamline communication, handle repetitive tasks, and scale faster—without increasing headcount.
Answer Every Call—Even After Hours
Our AI-powered voice agents respond 24/7, qualify leads, answer FAQs, and book appointments—so you never miss a chance to connect
Workflow Automation
Work Smarter, Not Harder
Automate routine processes like follow-ups, reminders, and lead routing. We customize workflows to fit your exact needs and save your team hours every week
CRM & Calendar Integration
Everything in Sync—Automatically
We integrate with your CRM, calendar, and booking systems to ensure all your client data, appointments, and conversations stay up-to-date.
Performance Reporting
Measurable Results, Smarter Decisions
Get monthly reports showing call stats, conversion rates, and workflow performance—so you can track ROI and optimize as you grow
Custom Scripting & Voice Personalization
Sound Like Your Brand—Not a Robot
We fine-tune your AI agent’s tone, language, and responses to match your brand and industry
Call Recording, Transcription & Tagging
Keep a Pulse on Every Conversation
Automatically transcribe, categorize, and store all inbound calls—perfect for training, compliance, or lead intelligence.